ji55 Privacy Policy — Your Data, Your Rights

This Privacy Policy ("Policy") is issued by ji55 ("ji55", "we", "us", "our") in relation to the website accessible at https://ji55.cam (the "Platform"). It describes how ji55 collects, uses, stores, discloses and otherwise processes personal data relating to users of the Platform ("you", "your").

ji55 is committed to protecting the privacy of all users, including those accessing the Platform from Pakistan and other jurisdictions. This Policy is written in plain English and is designed to be transparent about every aspect of our data handling practices. Where applicable, ji55 processes personal data in accordance with internationally recognised data protection principles.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your personal data, you should discontinue use of the Platform. This Policy should be read alongside our Terms & Conditions.

The following definitions apply throughout this Privacy Policy:

ji55 is the Data Controller responsible for the personal data collected through this Platform. For all data protection enquiries, requests to exercise your rights, or concerns regarding our data handling practices, please contact us using the details provided in Section 16 (Contact Us) of this Policy.

The categories of personal data we may collect through the Platform are set out in the table below. Collection in each category is subject to the purpose and legal basis described in Section 6.

We do not intentionally collect special category data (such as health information, political opinions or biometric data) through the Platform. If any such data is incidentally included in a communication you send to us, it will be handled with heightened care and not processed beyond what is necessary to respond to your query.

We collect personal data through the following means:

• Directly from you — when you register an account, submit a support enquiry, complete a contact form, or otherwise communicate with us directly via email or the Platform.
• Automatically — when you visit the Platform, our servers and analytics tools automatically collect technical and usage data including your IP address, browser fingerprint, device type and interaction patterns.
• Via cookies and similar technologies — as described in Section 10 of this Policy. Cookies may be set by ji55 directly or by authorised third-party analytics and functionality providers.
• From third-party sources — in limited circumstances, we may receive data about you from third-party service providers such as identity verification agencies (for KYC purposes) or fraud prevention databases, where this is permitted under applicable law.

We process your personal data only where we have a valid legal basis to do so. The primary purposes for which we process personal data, and the corresponding legal basis, are set out below:

• Platform provision and account management — processing is necessary for the performance of a contract with you or to take steps at your request prior to entering a contract.
• Identity verification (KYC/AML compliance) — processing is necessary for compliance with applicable legal obligations, including anti-money laundering and counter-terrorism financing requirements.
• Security, fraud prevention and platform integrity — processing is based on our legitimate interests in protecting the Platform, our business and our users from unauthorised access, fraud and abuse.
• Customer support and communications — processing is necessary to respond to your enquiries and to fulfil our contractual and legal obligations to you.
• Analytics and Platform improvement — processing is based on our legitimate interests in understanding how users interact with the Platform in order to improve its functionality and content.
• Marketing communications — where you have provided explicit consent to receive marketing communications, we may process your contact data for this purpose. You may withdraw consent at any time.
• Legal and regulatory compliance — processing is necessary to comply with our legal obligations, including responding to lawful requests from competent authorities.

ji55 does not sell, rent or trade your personal data to third parties. We may share your personal data in the following limited circumstances:

• Service providers and data processors — we may share data with carefully selected third-party service providers who process data on our behalf under written data processing agreements. These include hosting providers, analytics platforms, email service providers and identity verification agencies. Such processors are bound by strict confidentiality and security obligations.
• Legal and regulatory authorities — we may disclose personal data to law enforcement agencies, regulatory bodies or other competent authorities where we are legally required or permitted to do so, including for the prevention or detection of crime, fraud investigation or compliance with a court order.
• Business transfers — in the event of a merger, acquisition, restructuring or sale of all or part of our business, personal data may be transferred to a successor entity, subject to equivalent privacy protections.
• With your consent — in all other cases where we wish to share your data with a third party, we will seek your explicit, informed consent before doing so.

ji55 may process or store personal data in countries outside of Pakistan. In such cases, we take steps to ensure that appropriate safeguards are in place to protect your personal data to a standard that is consistent with internationally recognised data protection principles.

Where data is transferred to third-party processors located outside your jurisdiction, we seek to implement appropriate contractual protections, such as standard data protection clauses or equivalent measures, to ensure that your data receives adequate protection regardless of where it is processed.

Pakistani users should be aware that data protection law in Pakistan is still developing. The Pakistan Personal Data Protection Bill and related regulations, if and when enacted, may establish formal requirements for cross-border data transfers. ji55 commits to reviewing and updating its practices in line with applicable law as it evolves.

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any applicable legal, regulatory, accounting or reporting obligations. The following general retention principles apply:

• Account data — retained for the duration of the account relationship and for a reasonable period following account closure, as required to satisfy legal obligations such as AML record-keeping requirements.
• KYC documentation — retained for the period required under applicable AML legislation, typically a minimum of five (5) years from the date of the transaction or the end of the customer relationship, whichever is longer.
• Support communications — retained for up to three (3) years from the date of the final communication, to enable us to address any recurring queries or disputes.
• Technical and usage data — typically retained for twelve (12) to twenty-four (24) months in aggregated or pseudonymised form for analytics purposes.
• Cookie data — retained for the period set out in our cookie settings, which varies by cookie type. Session cookies are deleted on browser close; persistent cookies expire as described in Section 10.

Upon expiry of the applicable retention period, personal data is securely deleted, destroyed or anonymised so that it can no longer be associated with any individual.

The Platform uses cookies and similar tracking technologies to enable core functionality, improve user experience and collect analytics data. The main categories of cookies used on ji55 are:

• Strictly necessary cookies — essential for the Platform to function correctly. These cannot be disabled without impairing basic functionality. No consent is required for these cookies.
• Analytics and performance cookies — used to collect anonymous, aggregated information about how visitors use the Platform, such as which pages are visited most frequently and any error messages encountered. This helps us improve the Platform over time.
• Functional cookies — used to remember your preferences, such as language settings or display options, to provide a more personalised experience on return visits.
• Targeting or marketing cookies — where applicable, these cookies may be used to present you with content or information relevant to your interests, based on your browsing behaviour. These are only placed where your consent has been obtained.

You may manage or withdraw your cookie consent at any time through your browser settings. Disabling cookies may affect the functionality of certain parts of the Platform. For further information on managing cookies, refer to your browser's help documentation.

ji55 implements appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures include:

• HTTPS/TLS encryption for all data transmitted between your device and the Platform.
• Access controls and authentication requirements for staff who handle personal data.
• Regular security assessments and vulnerability reviews of Platform infrastructure.
• Data minimisation practices — limiting the personal data collected and processed to what is strictly necessary.
• Secure data storage with defined access permissions and audit logging.

Subject to applicable law, you have the following rights in relation to the personal data we hold about you:

• Right of Access — you have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure ("Right to be Forgotten") — in certain circumstances, you may request that we delete the personal data we hold about you. This right is not absolute — we may need to retain certain data to comply with legal obligations or to defend legal claims.
• Right to Restriction of Processing — you may request that we restrict the processing of your personal data in specific circumstances, such as where you contest its accuracy or object to its processing.
• Right to Data Portability — where processing is based on your consent or the performance of a contract, and is carried out by automated means, you may request to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object — you have the right to object to processing based on our legitimate interests, including profiling for direct marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent — where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We will verify your identity before processing your request and will respond within 30 calendar days. Where a request is particularly complex or we receive multiple requests from you, we may extend this period by a further 30 days, informing you accordingly.

The ji55 Platform is strictly intended for adults aged 18 years and over — or the higher minimum age required by the applicable operator or license jurisdiction. 18+ We do not knowingly collect personal data from children or minors below this age threshold.

If we become aware that personal data has been collected from a minor without appropriate parental or guardian consent, we will take immediate steps to delete that data from our systems. If you believe that a minor has provided personal data to ji55, please contact us immediately at [email protected].

The ji55 Platform may contain references to or informational descriptions of third-party operators, payment providers and services. Where any links to third-party websites are present, accessing those websites will subject you to the privacy policies and terms of those third parties, over which ji55 has no control.

ji55 is not responsible for the privacy practices, data security measures or content of any third-party websites or services referenced on the Platform. We encourage you to review the privacy policy of any third-party service before providing them with your personal data. The mention of payment providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah on this Platform is for contextual reference only and does not imply any data-sharing arrangement with these entities.

ji55 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable legislation or operational requirements. When material changes are made, we will update the "Last Updated" date at the top of this page.

Where changes are significant, we may provide additional notice to registered users via email or a prominent in-platform notification. We encourage all users to review this Policy periodically to remain informed about how their personal data is being handled.

Your continued use of the Platform following the publication of any revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the revised Policy, you must cease using the Platform and may exercise your data rights as described in Section 12.

If you have any questions, concerns or complaints about this Privacy Policy or how ji55 handles your personal data, please contact our team using the details below. We take all privacy enquiries seriously and will respond promptly to all verified requests.

For questions about our bonus terms, account rules or general platform usage, please consult our Terms & Conditions. For responsible gambling tools, limits and self-exclusion, please visit our Responsible Gambling page. For common questions, see our FAQ.